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Keco Design Group writes and produces customized technical documents for all industries. We employ a time-tested and robust document development model that produces user-focused documents that improve on-the-job performance. Methods of deploying the documents include Extranets, IntranetS or password protected portals.
Policy Documents
Policies regulate organizational action, control the conduct of employees, and provide decision-makers with limits, alternatives and general guidelines. Policies allow management to operate without constant intervention and once established, enable others to work within that framework. Additionally, policies are needed to avoid employee confusion and to adhere to legal and regulatory guidelines.
Procedure Documents
Procedure documents prevent mistakes that can result in trouble, legal or other wise, by providing employees with clear written guidelines to follow. Keco specializes in producing well-written, easily understood procedures that increase efficiency and reduce mistakes. Our procedures clearly outline the steps that should be taken and the sequence in which to perform those steps.
User Guides
We deliver comprehensive user guides that your customers will use to quickly learn about your products and services. Usability testing is conducted to ensure your user guides meet your customers' needs. The result is increased customer satisfaction with your products and services and a dramatic reduction in training and support costs.
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